E-Commerce Manager

Fliteboard Byron Bay, New South Wales, Australia (On-site)

At Fliteboard, we are...

On a mission to build the world’s most loved electric water-sports brand, grow sales in excess of $200m within the next 3 years, and contribute to making oceans quieter and cleaner through the development of new technologies for marine transportation.

Growing from start-up to $80m in annual sales in the last 5 years we’ve been successful in establishing a global brand following and a loyal community of customers spanning 90 countries.

We have big ambitions, backed by the Brunswick Boat Group, the world’s leading marine product group.

Our e-commerce platform continues to grow and we are looking for an experienced, customer focused professional who can take the lead in building the Fliteboard e-commerce experience of the future.
If you are passionate about customers, e-commerce and collaborating with a group
of talented people this could be the role for you…

About the role

• Developing and executing our ambitious global ecommerce plans in alignment with our business goals and customer obsessed approach.
• Specialising in Shopify to build great web experiences.
• Prioritising and leading projects that involve multiple stakeholders and deliver
• great customer and business outcomes.
• Managing the day to day running of the ecommerce websites, working closely with internal specialists and external agencies.
• Leading e-com operations and coordinating efforts across creative, sales, marketing, customer support, logistics, supply chain and IT teams.
• Analysing and evaluating performance, revenue, profitability and overall customer experience to deliver actionable insights.
• Analysing website visitor behaviours to drive Conversion Rate Optimisation (CRO).
• Working with brand, marketing and customer teams to drive more of the right type of traffic and leads to our website and database.
• Managing product structure and presentation for best results!.
  
  

What you'll love about Fliteboard

• Creating memorable experiences for our customers
• Working together with a talented and diverse team
• Being part of an innovative, fast moving global company that is changing the
  way people enjoy time on the water.
• Taking the lead in bringing our ambitious global e-commerce goals to life
• Growth and development opportunities
• Fliteboarding!

Minimum qualifications and experience

• Have at least 5 years experience in ecommerce management, including
  exposure to global markets.
• Have deep and up to date experience in Shopify.
• Have successfully built and launched websites.
• Are a hands on operator keen to roll up your sleeves and get things done.
• Know how to support and lead experienced agency specialists to help bring
  ambitious goals to life.
• Can keep projects on track, managing expectations and keeping focus on
  what’s going to deliver the best results.
• Can scale an ecommerce business profitably.
• Can use insights to your advantage, trialling new things, pushing ahead with
  what works, moving on quickly from things that don’t.
• Are obsessed about delivering awesome, enduring customer experiences!

What we can offer:

• Competitive Salary
• Birthday Leave - have a day off on us!
• Fliteboarding

How to apply

The role is offered as a full-time position, 5 days a week based in our Byron office.

IMPORTANT: Please email your CV and Cover letter outlining your reason for application, addressed to HR@fliteboard.com. We welcome you to apply even if you don’t match every requirement posted for this role. No one candidate will be a 100% perfect match to our description, so if you are passionate about working on the next evolution in water-sports technology and have similar experience to what we are looking for, we encourage you to apply. Diverse backgrounds and experiences promote innovation and our goal is to build a team that encompasses a variety of backgrounds, experiences, and skills.

Please note, as much as we would love to get back to all applications, only candidates who match the above who we deem a possible fit will be considered for shortlisting. We will be reviewing your application and responding if suitable with feedback, as soon as possible.